When will I know if I have passed of failed the test?

You will receive notification of your pass or fail status within a few minutes of completing your exam. In addition, you will receive a printed report that provides your exam result and feedback on your performance in the skill areas measured.

You can also find your score transcript within your Aspen account. You can write to techsupport@eccouncil.org for assistance if needed.

What information does the exam score transcript include?

The score report provides a pass/fail status and may also include a bar chart showing performance in each skill area assessed in the exam if the candidate fails the test. Using this information, candidates can determine areas of strength and weakness.

How can I find out whether I answered a specific question correctly, or whether this answer affected my pass/fail status?

This level of information is not provided. Our tests are built to test if one actually has the necessary skills and knowledge of the subject and not their ability to study or memorize specific questions that were on the exam. EC-Council does not share information about the specific questions that were missed or answered incorrectly to protect the integrity of the certification process

How is the exam score calculated?

After you successfully submit your exam, the points you earned on each question are totaled and then compared with the cut score to determine whether the result is pass or fail.

The score report provides an overall result to reflect the pass/fail status. For some exams, a performance indicator per subject area is provided in order to help the candidate prepare to take the exam again or to improve weak areas of knowledge or skill.

What is the score required to pass the exam?

This depends on the exam. Some of our exams state the exact passing score as a percentage required. Some of our exams’ passing scores are based on the knowledge and skills needed to demonstrate competence in the subject matter and the difficulty of the questions that are delivered to a candidate.

The actual cut score (the number of items you need to answer correctly) is based on input from a group of subject-matter experts who review the difficulty of the questions in relation to the expected skills of the target audience. As a result, the number of items that you have to answer correctly varies depending on the difficulty of the questions delivered when you take the exam. This ensures that regardless of which combination of items you see, the evaluation of skills is fair. If you see a more difficult set of questions, the number of correct answers needed to pass is less than if you see an easier set of questions. As a result, providing a simple percent correct wouldn't provide useful information to someone who had to take the exam multiple times and saw different combinations of questions with different levels of difficulty.

Because the number of correct answers needed to pass varies based on the difficulty of the questions delivered, if you see a difficult combination of questions, your performance may actually be higher in relation to the passing standard even though you answered fewer questions (in other words, a lower percentage) correctly than if you saw an easier set of questions. Scaled scores simplify your ability to evaluate improvements in your performance over time. This is standard practice across the certification and licensure industry.

Is there a possibility that one can score a passing % on all sections and still fail the test? Can I possibly get a 100% or 0% on any section?

Each section of the exam may contain a different number of questions; therefore, the results in individual exam sections might not reflect your final exam result. In other words, there is no one-to-one relationship between the % you earned per section and your pass/fail status.

Additionally, a common misconception is that you must answer 70 percent of the questions correctly in order to pass. The actual percentage of questions that you must answer correctly varies from exam to exam and may be more or less than 70 percent, depending on the input provided by the subject-matter experts who helped us set the cut score and the difficulty of the questions delivered when you take the exam. Again, this is standard practice across the certification and licensure industry.

The number of questions varies based on the criticality of skills measured; it is entirely possible for a candidate to answer all of the questions in a section with fewer questions incorrectly. The number of questions that measure each skill area is determined through the blueprinting process; sections of the exam measuring critical and/or more frequently performed skills will contain more questions than those that assess less important or less frequently performed skills. Thus, depending on the candidate’s areas of expertise of skills or experience in that specific area, he or she may or may not score a full 100% or 0% in a given section.

What does my score indicate about competency?

If you pass an exam, it simply means that you have demonstrated competence in the skill domain outlined by the exam blueprint. Scores of candidates who pass cannot be compared to determine whether one candidate is more skilled or knowledgeable than another. Similarly, lower scores do not mean lower levels of competence. Passing the exam means you have demonstrated competence regardless of your score and failing would mean you have not demonstrated competence.

Our exams are designed with an intention to have the total test score as a basis to make a pass/fail decision (in other words, to show whether the candidate has demonstrated the necessary skill and knowledge measured by the exam). The exams are not designed to provide feedback or compare the competency of two test-takers.

How many times can I attempt the examination in case I do not pass on the first attempt?

Please check the EC-Council's Exam Retake Policy by clicking here.

Do I need to apply for another exam voucher if I need to retake an exam?

Yes, you will have to request another exam voucher to retake the exam by sending an e-mail to training@clickplus.co with your details. You do not need to go through the eligibility application process again.